Service Goals

   
     
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Our customers are important to us. The best way we can show that is to continually strive to provide you, our customer, with World Class Service.
24 Hour Turn-Around
 
  • You can submit business to BSR 3 different ways
    • Forward submissions to submit@bsrins.com
    • Use our online rating engines to generate quotes
    • Fax submissions to 615-264-3980
  • Within one business day of the submission, you will receive an acknowledgement letter advising you of the Account Manager handling your submission.
  • Within one business day of receiving the acknowledgement letter, your Account Manager will do one of the following:
    • Request additional information required to obtain a quote from our markets
    • Submit your account to multiple markets and advise you of the status
    • Provide a quote
    • Decline the account
In California:
BSR Insurance Services
CA Lic # 0E72686
 

 

If we fail to meet our service goals, please let us know! We welcome your questions, comments, and suggestions.

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